An East Coast transplant, lured by friends, the beach lifestyle, and 73-degree and sunny weather – Kerry is now happily rooted in Venice Beach, California. With an BA in History with a concentration in American Immigration and Italian at Holy Cross College in Worcester, Kerry’s passion for community and history made real estate a natural progression. “Every house tells a story” as she says. And so her lifelong love of looking at houses became her dream job.
I cannot say enough good things about Kerry Ann Sullivan and her team, especially Eric Agar, both personally and professionally. Kerry Ann was highly recommended to me…by friends but what I needed from her was much less remunerative for her than their house sale had been. Yet even before she officially came on board to guide me through a simple condo sale to its current renter, she was extraordinarily generous and helpful in offering advice and support. She and everyone she supplied for the buyer and me to work with were just lovely to deal with, immediately responsive, totally professional and altogether wonderful in every way. Never did I feel that I was given a back seat because it was a small deal. And in retrospect, I realize even more how accurate all the advice she gave me about the sale was.
I have bought and sold a few properties over the years and I have never had such a pleasant and easy experience in doing so.
From start to finish with Kerry Ann, I felt I had a highly qualified and empathetic professional who understood the pulse of the market and how we might…achieve the best sale price for our property in the quickest and most efficient way possible. The communication was frequent and thorough. The open houses were well announced and well handled. All the signing and counter-signing of documents were smooth and easy to perform. I followed her advice on how to price, improve and stage my home and we closed escrow just over a month after the the MLS listing went out. I highly recommend Kerry Ann, her team and the offices of Halton Pardee + Partners.
Kerry Ann is the cream of the crop - the best there is. She has the perfect combination of brilliance, proactivity, sweetness but firmness and an incredible…team to back her up. We were against all odds to sell our home at the time and price we were looking for and Kerry Ann and her team got it done !!! The BEST!
Kerry Ann, WOW! What a pleasure and life changing decision it has been to able to work with Kerry Ann and her team. You can put your complete…trust in her. As with any real estate deals there are many factors will influence the transaction . I can assure you that if you choose to work with Kerry Ann than you will be making a GREAT decision. She has a gift, will be able to assess the entire situation , and will be able to assist/ guide you into completing an extremely successful transaction and a positive life decision. She will have your best interest in mind the whole time. Her energy and experience are magnetic ; therefore creating a very successful team around her. I have done 2 transaction with her and she is extremely consistent. Both transactions went smoother than I could possible . As a extremely busy firefighter and nurse(wife) with 2 young kids we needed an expert in this field. And we got way more than that.Thank you Kerry Ann!!! You are absolutely the best.
Kerry Ann is extremely knowledgeable and provided us with expert advice when selling our home while living abroad. After dealing with a nightmare tenant we were more then…ready to sell the property. Kerry Ann understood that we wanted it sold quickly and she helped us meet that goal. We would definitely recommend her.
Kerry Ann and Team at Halton Pardee + Partners took great care in guiding us every step of the way throughout the sale of our family home in…Venice. Living out of the area, their full concierge service was exactly what we needed. Communication was fluid and we had peace of mind feeling they had our best interest at heart. With their fingers on the pulse of the Venice community, they know their market and they utilize their resources to present listings that stand out among the rest.
While in town for the day to interview local agents, we walked into the office without notice and were accommodated with a same day meeting with Kerry Ann. The general office vibe is positive and light-hearted. Folks are team-oriented and efficient to say the least. We closed escrow within 10 weeks of signing the agreement with Kerry Ann to list our house. We are very pleased with the outcome and would highly recommend their service.
I loved every minute working with Kerry Ann and her team! Shoutout to Eric, Emma who along with KerryAnn really made this process amazing.They went above and beyond…even helping me with an issue after my sale was complete.
They were extremely professional, caring, and flexible to my needs.
I would recommend anyone who is looking for a great real estate agent to look no further!! Thank you Kerry Ann, Eric, Emma and the Halton Pardee Team!
Working with Kerry Ann and her team selling my house was not only easy, worry-free, and efficient, but I felt so taken care of and loved throughout the…process. She listened to everything I said, made me feel valued, and was an expert in all aspects of the sell.
Emma from her team always provided fast and plenty of communication as to where we were in the process and I truly felt the brokerages full-concierge services. They had a handyman come out and help with a couple minor maintenance aspects of the house, a marketing team that provided amazing photos of the house and posts/newsletters on the house, and tons of signage. We did a few open houses and after each one, I got a full report and details about all the activity and comments.
Once we received an offer, the escrow process was painless and smooth. They provided an in-house transaction coordinator, that made it all feel like it was one massive team working to sell my home for the best possible value we could get.
I LOVED working with Kerry Ann and the entire team at Halton Pardee, and HIGHLY recommend working with her. Her calm nature, vast knowledge and experience, and positive while realistic outlook makes her the perfect agent.
Thorough and knowledgable, Kerry Ann and her team helped us navigate the process with ease. They offered support and guidance and heard us out when things felt tricky.…They gave us space to think and also stayed on top of every little detail to make sure we received every ounce of information we could. I'd have to say that throughout the entirety of it all, she was gracious and assertive and I couldn't speak mire highly of the way she dealt with with everything.
Kerry Ann is amazing! She was there every step of the way when we were selling our home. If we had any questions what so ever…during the process she would jump on the phone, text, or email right away. She was helpful and supportive, and went above and beyond to make us feel confident and stress-free through everything!
I was impressed with Kerry Ann's initial presentation. She was very knowledgeable and spoke with great confidence. I was recommended to her, but did not know who…she worked for. In the past I had been thinking of using Harden Pardee because I liked their advertising brochures. When I found out she worked for them, I was sold.
I received multiple offers in the first few days and after some negotiation we had a buyer!
We are so happy we chose Kerry Ann to sell our home for us. Her team at Halton Pardee went above and beyond to make the process smooth.…They are so professional and detail oriented; they think of everything!
She came over and gave us tips to getting our house ready for sale. (We took every tip: move the front yard trampoline, repaint inside and outside, etc. - it helped!) And she knew exactly what price to list the house at and when exactly to list it.
She is a consummate professional and we were lucky to have her working on our behalf.
I highly recommend working with Kerry Ann and the team from Halton Pardee. They are the best in the business.
I just sold another property with Halton Pardee (we closed in July 2018) This is my 3rd transaction with Kerry Anne and her Listing Manager Eric. Both of…them are extremely professional and a joy to work with. Even though my transaction wasn't as high end as their usual ones they were always available and patient. They worked on saving me money and didn't ask me to do any unnecessary fixes to the place. None of my real estate transactions have been easy and this one was no different! There was a slow period which was nerve racking because I was burning money on the mortgage but we waited it out and got a nice clean offer.
Kerry and her team were responsive and extremely thorough and made the whole process as easy on us as possible. I would definitely recommend her to others.
Soshanna on Zillow, 7/9/2018
Highly likely to recommend
Simply a superstar. There were more than a few curve balls thrown at us in this transaction. Kerry Ann made sure we knocked every one out of the…park. A talented realtor who worked incredibly hard for us. We couldn't be happier.
Working with Kerry Ann and her team at Halton Pardee was amazing. From beginning to end Kerry Ann made the entire process smooth and easy. We…sold our house for above asking which I truly believe was due to Kerry Ann and her team. She is kind, genuine and makes you feel like you're her only client. She really goes above and beyond to make sure you understand everything and are comfortable throughout the process. It's evident how passionate she is about her job, and how much she truly cares about each client. I cannot recommend her enough, if you are looking for a realtor to sell your house, look no further - Kerry Ann is your girl!!
As a real estate developer selling his first spec home, I needed an agent with the knowledge and experience to help me navigate the sales process and the…marketing budget to reach as many high-end buyers as possible. I was not disappointed. Halton Pardee gave my listing great exposure through their various marketing vehicles and Kerry Ann and her team were a pleasure to work with, offering clear guidance through a sometimes tricky escrow. I would not hesitate to use them again!
The family compound we built in Mar Vista was a special place and required the very best team to sell it. I researched the top agencies that specialize…in our area. After careful examination and a gut check, we chose Kerry Ann Sullivan and her team at Halton Pardee. Her track record spoke for itself and I was confident that her winning personality and can-do attitude would be just what we needed to get the most we could out of our premium property.
It did take longer than expected, and we needed to drop our price 15% from our original asking price before we got multiple offers. But through it all, Kerry Ann was with us, providing expert advice, covering some expenses until escrow closed, making us feel comfortable and ultimately, making the sale happen. We were just waiting for the right buyer. And in the end, that's who we got.
I feel good about choosing Halton Pardee and our result. Most of all, I'm relieved that we got this deal done at a price we could live with. Thank you to Kerry Ann and the whole team at HP for making this as easy and smooth as it could have been.
Spectacular realtor with great negotiating skills, highly recommend. Excellent knowledge of all los angeles areas. She possesses all the qualities that good realtor needs; patience, communication skills and…the ability to figure out exactly what matters to get particular real estate transaction finished.
My husband and I have just sold a rental property in Venice which we have owned for many years. We selected the Halton Pardee company because of…its quality reputation and we have not been disappointed! We completely recommend them to anyone! The Pardee Team is excellent. Its approach in helping the seller prepare their property for sale as well as partnering with them throughout the very complicated sale process is totally outstanding! In addition, the Team did everything possible to make the sale process as easy as possible on our tenants, which we, and our tenants, greatly appreciated. Kerry Ann Sullivan and Eric Agar were the outstanding Pardee Team members who we worked with closely, and, as they say, …”were always here for us”. They were! They were always available to be helpful and answer questions. They also provided an outstanding support group of others who could paint an area, put in earthquake valves in the gas meters, fix a leaky faucet, etc., as well having an association with an escrow company which we found most useful. No one will go wrong in using the professional and excellent real estate team at Pardee for their real estate needs.
Halton Pardee + Partners is amazing! Kerry Ann and her team helped us from beginning to end and got top dollar for our house. They helped…us navigate easily even through the unforeseen hiccups along the way.
Highly recommended to anyone who's going to deal with Real Estate o the west side!
We would like to thank Kerry Ann Sullivan, Eric Agar and the entire Pardee team that guided us every step of the way on the sale of our…home. We would like to thank them for their patience with us. It was an emotional time leaving the beach after all these years. They were here for us from start to finish and we couldn't have done it without them. We highly recommend them to anyone buying or selling a home. In closing, thank you, thank you and thank you again!
Kim and Lou Epstein
We just completed selling out home in Venice and buying a new home in Palm Desert and it happened over the course of one month. We couldn't believe it happened so fast. Both transactions were completed with the fabulous support of the entire Halton Pardee team.
Tony Halton, our contact in Palm Desert has gone above and beyond, prior, during, and after the purchase of our new home. We highly recommend the Halton Pardee team if you are buying or selling a home the West side of LA or out in the Desert. Much gratitude! Kim and Lou
We couldn't have been happier with Kerry Ann and Eric and the rest of the Halton Pardee team. Impeccable is the best word to describe their quality of…service from their great handymen, housekeeper and referrals for stagers and painters to the extreme patience showed by Eric to my literal hundreds of questions I asked during the selling process to Kerry Ann's great insight into the market and strategy to get the target number we desired. It almost seemed too easy! The whole process from decision to sell through escrow only took two and a half months. If you are thinking of going with someone else it's worth the meeting to see what they can offer as they are VERY competitively priced, have great recommendations on easy repairs/updates that will triple their value and their services are far better then can be offered by an individual broker. I haven't experienced their service on the buying side yet but I would definitely sell with them again!
Our experience with Halton Pardee and Kerry Ann and her team, in particular, was exceptional! They facilitated each and every aspect of the marketing and sales process with…the utmost professionalism and expertise. Each document and requirement of sale was thoroughly explained, discussed and a collaborative response formulated for the absolute best result. Not only are they experienced and strategic, but honestly the most caring and sweet people we have ever dealt with in business. We will of course continue to use them and refer to our friends for any real estate transactions. Thank you all at HP+P.
We couldn't be more satisfied with our experience working with the Halton Pardee team! We met with Tami Pardee approx 6 months prior to listing our home and…she provided guidance and advice on multiple options for getting the best return on our investment. Kerry Ann Sullivan eventually came on as our primary listing agent and was responsive, professional, and provided sound advice every step of the way. From offering feedback on renovation ideas to advising us optimal listing time period, price, etc., Kerry Ann proved to be right on with her assessments. We were able to sell our home at a premium price thanks to the Halton Pardee team. One final note, the entire Halton Pardee treated us not just as valued clients, but as friends, and for that we are very appreciative. We highly recommend their services to anyone.
We are so thrilled with our decision to list our condo in Venice with Halton Pardee. This was our first experience selling a property and we felt incredibly…well taken care of throughout the whole process. Kerry Ann and her team are such experts and were such a pleasure to work with. They strategized with us every step of the way, worked around our schedule, answered every question, and ultimately helped us sell our place quickly and for top dollar. I would trust Kerry Ann and the Halton Pardee team with the sale of any property, especially in the Venice are where they clearly have the experience, network and reputation to deliver incredible results for sellers.
Kerry Ann Sullivan listed and sold our house, and she was a pleasure to work with. We especially loved the services that Pardee provided to get our…house sale- and open house-ready, including the handyman and cleaning lady, and the frequent and informative updates throughout the process.
After using Halton Pardee to purchase my home in Santa Monica a couple years ago, I didn’t think twice about using Halton Pardee to sell my home as…well when I needed to relocate to Northern California. Kerry Ann was my listing agent and she took care of everything flawlessly! I loved that they sent their handyman to do a couple small fixes around my home to get it ready for sale and didn’t even charge me for it. Kerry Ann walked me through her marketing strategy designed to sell the home quickly with multiple offers. And it worked! Within a week of listing my home, she let me know that we received multiple offers and I ended up choosing a really good offer that suited me the best. Escrow went very smoothly! Kerry Ann and her assistant Eric always kept me updated and responded back very quickly whenever I emailed or texted them. Overall, I was extremely happy with Kerry Ann and the team at Halton Pardee.
We decided to meet with Pardee to sell our Venice Loft as we had seen many homes in our area that they represented. After the impressive initial…consultation laying out what their vision was and where they thought our home sat in the marketplace, we decided to make the decision to have them represent us. We are so glad we did! We were incredibly pleased with their level of service. We worked with Kerry Ann as our selling agent, and she was a real go getter. She had smart and innovative ideas for marketing and making the home appeal to the maximum amount of perspective buyers. What's great about Pardee is that you have multiple people within the company working on your behalf, and we really felt taken care of by the whole team. From Kerri Ann, Eric, Justin, and John. They helped us to get the house all cleaned up and ready to put on the market. They even provided a complimentary handyman for two days to do any fixes or touch ups. They also referred us to a wonderful stager that made the house look outstanding. We are so grateful to say that our house got an offer within a week and we accepted! The whole process was very professional and easy with everyone who helped out at Pardee. If you are considering putting your house on the market and you want people who are incredibly smart, hard working and willing to go the extra mile to get your house sold, we can't recommend them enough!
For us, the choice of going with Pardee was a simple one -- we met Kerry Ann at our neighbor's open house and immediately emembered her as the…agent who sold us the house we were about to put on the market! Throughout the sales process, everyone at Pardee was friendly, helpful, and professional, taking into account our needs and schedules. Kerry Ann was able to work within our tight timeline and quickly got us ready for our first open house and MLS launch by sprucing up our space, taking beautiful photographs of our home, and creating gorgeous marketing materials. After all, their marketing is what convinced us to use Pardee in the first place. When you live in the West Side, you see Pardee everywhere, representing the most beautiful listings in the Venice, Mar Vista, and MDR area. We wanted our property to exude the same contemporary style and class that defines Pardee. Kerry Ann and Eric from Pardee both worked tirelessly to market our home to prospective buyers through a combination of private showings, weekly Pardee newsletters and e-mail 'blasts', and multiple public and broker open houses. Throughout the entire process, they kept us apprised with timely feedback and expert insight into the local market that only helped reinforce our choice of listing with Pardee. Once in escrow, Kerry Ann and Eric guided us through the closing process in a manner that was seamless, all the while taking into account our own deadlines on a pending home purchase. Ultimately, when our house was sold, we knew they had succeeded in finding buyers who loved our home for its distinctive aesthetic.
I cannot be happier with the outcome of the sale of the building. The Pardee internal staff members, both on the Sellers and the Buyers…side, are wonderful! Great professional approach and conduct throughout the process, always supportive and communicative, very accommodating for my specific needs pertaining to the sale, and in providing their many suggestions for third party support as was needed. When I first seriously started thinking about selling my building after 40 year absentee ownership, I knew it was not going to be a short and sweet path for various complicated reasons. I also knew that I would need to find a firm that I could work with, without the high pressure approach of many "others" in the Venice Beach/Westside area. I was looking for both excellence and patience in the firm I would select. In early Sept 2014, I spent a full day walking all the streets within about a half-mile of my apartment building to see what was going on in the neighborhoods, and to see what firms and agents had the listings, more importantly who had SOLD signs on their listings. Pardee Properties was the leader by miles for the comparable properties around the area. This scouting around pretty much determined that I needed to talk directly with Tami soon to get things started, but I would still call a couple of others to just to see what they had to say. Being a planner type, and not too impressed with lots of flashy talk or embellishments, my first phone call to Tami was rewarding with the straight forward discussion and the very reasonableness of her logic, as well as a low-keyed invitation to meet in the office one day if I liked. All of the "others" were full of flash, dreams, and they were after so many immediate commitments from me which seemed they were almost in desperation. This was pretty funny and not worthy of any follow-up with the "others" for sure. The first day I met with Tami and Kerry Ann the following week in their Venice office, it confirmed this was the right choice for me. Right out of the gate Tami focused in on the issues, the ultimate sale pricing ranges for the different building/tenant status and the possibilities for working on optimizing the outcome. She understood my desire to keep this within Pardee and off the MLS if possible, and certainly the pivotal thing was setting me up with legal counsel that same day for an initial discussion of legal paths to some of the outstanding issues that tied into Tami's overall assessment of the property. Kerry Ann gave the assurances for any support or back-up that I would desire, with no pressure on timing or actions, a very positive feeling from her as my primary contact, with her only asking for periodic updates on the progress. The plan took a few parallel paths after the discussions with legal counsel and Tami on timing considerations/etc. Interestingly, this deal ultimately concluded exactly to the month, and right on the top target sale price estimate, that Tami projected in our first meeting 18 months prior. They really know their business! The noteworthy point of all this is that neither Tami or Kerry Ann ever put on any pressure to get the building listed prematurely or anything like that, just the handshake understanding between us to advance this until I was ready to list the building. Both of them were very interested and supportive through the whole 18 months it took to get this along the path to where we concluded a few weeks ago. The last 4 or 5 weeks were unbelievable; I met with both Tami and Kerry at the building for a marketing/sales plan and I reviewed their refurbishment recommendations on the work to undertake in the vacant Units with the probable pricing range expectations, I started cleaning up the Units and planning for the painting/carpets/ hard surface/etc., Kerry Ann collected firm price contractor bids for the work for me, and then Kerry Ann made the Pardee internal presentation of the building offering to the Pardee agents. A few days after the internal Pardee presentation, and all within a two week duration, came an initial offer, then the firm full price offer the next day, our mutual acceptance of terms, the Buyer completed inspections/reviews, escrow opened, escrow closed, cash in the bank, ...................WOW, .................. what happened,................... I LOVE IT!!!!!! Tami and Kerry Ann are the best. This can certainly be seen from the sequence of events and their meeting all of my "special" desires regarding the sale as initially set out 18 months ago with Tami and Kerry Ann. Again, I want to thank both Tami and Kerry Ann, and Rachael on the Buyers side (as well as the whole Pardee team) for this wonderful conclusion to a "retrospectively-fun" (or maybe just interesting) process. I learned a lot from Tami and Kerry Ann which is always a plus for me, as well as having the pleasure of dealing with these two professionals.
I just sold my house in Mar Vista and Kerry Ann was my listing agent. Kerry Ann went above and beyond in making sure that my house was…completely prepared and ready at very short notice. Her selling strategy was well thought out and resulted in an offer for asking price within 6 days of listing even though we had decided to list on the high end of the spectrum. Her team took care of everything along the way and made sure I stayed informed whenever necessary. I will definitely go back to Kerry Ann next time I sell a house!
We just sold our house with the wonderful team at Halton Pardee's office. This is the second time we have been working with Tami and as expected we…received nothing short than the best service. Tami and Kerry Ann are very professional and provided us with non stop updates of the marketing status and the market condition. I sold numerous of single family properties in the last few years and I can honestly say that the team of Halton Pardee is couple of steps above of most agencies we had experience with. They thrived to provide us with the personal attention we expected and did their best to sell our property for the highest price. We will definitely use Tami and Kerry Ann again and will recommend them to our friends. Thank you for every thing.
Kerry Ann was amazing with our listing. She went through all of the comparables with us and demonstrated the best price point to maximize our value. She was…always available to answer any questions we had. She even recommended the staging company and helped organize the entire setup. Highly recommend!
Amazing! Would highly recommend Pardee. Very professional and made us feel like we were their top priority. Kerry Ann was an outstanding agent who made us feel like family.
Cindy on Zillow, 2/21/16
Highly likely to recommend
Most real estate transactions these days are complicated. Ours was no exception. The service and professionalism from Kerry Ann Sullivan made this a great experience for us throughout…the process. She was there to guide us start to finish. I rarely write reviews but she deserves commendation for her great work.
Thank you so much Tami, Kerry Ann and team for selling our house. We had put a lot of work into our home and dreaded the day we…had to finally put our house on the market. The team made this process very easy. OBVIOUSLY their expertise in Venice and local contacts are second to none. Their staff is there for ANY issues you may have and I got to say Tami has a well oiled machine. Thanks Tami and Kerry Ann. So grateful.
We had a great selling experience with Pardee Properties for the sale of two homes in Venice. Tami has hired an excellent team around her, lead by…Kerry Ann and Lou. Kerry Ann was our agent and she was an absolute pleasure to work with. She was fun and good spirited, but always professional and responsive to our requests. The entire team is very knowledgeable about the area and the process, especially since they do so much business in Venice and the Westside. I would recommend them without hesitation and look forward to working on the next deal with them.
Kerry Ann Sullivan and her team were absolutely amazing. As a first time seller, who no longer lives in the area, they quickly earned my trust and…exceeded all expectations I had. Pardee sets the bar for customer service. I'm admitedly naive in the real estate world. Kerry Ann escorted through the process, answered all questions(most before I even asked) and updated me promptly throughout the sale. What impressed me most... My property sold for 1/10th of the price of some of their properties, yet I felt I was their #1 client. Kind and considerate in email and compassionate and friendly in person, Kerry Ann and her team receive my highest recommendation.
We hired Pardee to list our home after meeting with Kerry Ann and Tami. They were energetic, knowledgeable, friendly, and highly accommodating of our schedule. Our…home needed a little extra work to get it ready for market and Kerry Ann was there every step of the way to help. We could not be happier with the strategy, execution and results that they provided for us.
We had an excellent selling experience with Pardee Properties and our agent, Kerry Ann Sullivan. Pardee's reputation preceded them -- our good friends recommended them as being local…experts on the West Side and Venice. They were right. Kerry Ann was professional, knowledgable about the local market and extremely responsive to all of our questions and requests. She also has a great personality and gave us a great sense of confidence throughout the whole process. I would recommend working with Pardee and Kerry Ann wholeheartedly.
Tami is a very intelligent highly motivated and knowledgeable realtor. Kerry Ann is right there with her. They said they would get our house sold and…they did. We are very happy with the Pardee team and would highly recommend them. Thanks all for a great job. C and A
We could not be happier about our decision to work with Pardee Properties to sell our place. We had a marathon day of interviewing six brokers, and as…soon as the last one left, our choice was clear: go with Tami and Kerry Ann. They knew exactly which buyers our place would appeal to, the small additions that would make it even more desirable (they even gave us an inexpensive shopping list at IKEA for the items we needed), and had the listing up and running in no time. It not only sold within two weeks, but broke the price-per-foot record for the neighborhood. Throughout the process, communication was frequent and clear. As I said, we could not be happier.
Tami Pardee, Kerry Ann Sullivan and everyone at Pardee Properties work for you like a finely oiled machine. (with personality and passion). I recommend them highly if…your in the market to sell your home. They sold mine and were there for me every step of the way. Props to Pardee Proprrties!!
Tami and Kerry Anne are IT! They are knowledgeable, swift, organized, efficient, communicative, professional and totally on it! They organized painting and staging my house, listed and sold…it all within 1 month! Plus, they really know the Venice market. We are so grateful!
We recently hired Tami and Kerry Ann on the sale of our home. We mainly dealt with Kerry Ann but both were always accessible at any time. They…were extremely efficient and worked hard to get us 4 offers within the very tight time frame we gave them (4 weeks). They were extremely supportive and have a wonderful team behind them that make the post-escrow process extremely smooth right until the end. Everyone in their office greets you with a smile and is willing to help in any way. I can't recommend Tami and her team enough.